APAC F&RS & T&FS and Hong Kong Compliance & Conduct Manager

Hong Kong, Hong Kong
Ref: 79139 Contract: Full-Time Posted: 26/07/18 Closes: 27/05/19

Join NatWest Markets in Hong Kong as an APAC F&RS, T&FS and HK Compliance & Conduct Manager

Purpose of Role:

  • This role is responsible for the Compliance and Conduct coverage of the NWM F&RS & T&FS businesses in APAC and supporting HK Country Compliance. Reporting to the APAC Head of Compliance and Conduct
  • Lead the NWM APAC Compliance and Conduct coverage of the F&RS & T&FS businesses and help to manage the HK Country Compliance team
  • Contribute to the delivery of regulatory compliance in APAC NWM and management of exposures to conduct and regulatory risk
  • Provide oversight and challenge to the F&RS & T&FS businesses in their management of conduct and regulatory risk
  • Provide coverage of any Private side business in APAC, liaising closely with colleagues in the UK to help ensure a fit for purpose model

You'll succeed in this role by

  • Providing leadership and direction in the development, implementation and maintenance of a sustainable conduct strategy in order to promote and foster sustainable customer outcomes 
  • Delivering expert conduct and regulatory advice, oversight and challenge across APAC for the set-up and growth of the F&RS business, the establishment of a private side business in APAC, any expansion in corporate coverage and support Hong Kong country compliance liaison with HK regulators
  • Identifying potential or actual conduct and regulatory risks and help ensure appropriate escalation, remediation and mitigation
  • Managing the conduct, regulatory and compliance risk framework for the APAC F&RS & T&FS businesses
  • Understanding and influencing the NWM strategies and business model for the APAC F&RS & T&FS businesses and identify, challenge and help resolve with the business any aspect which conflicts with the agreed Conduct Risk appetite
  • Helping to ensure NWM identify and address Conduct Risk considerations within their overall business model and in the management of their product portfolio lifecycle, and undertake robust remediation of known conduct risks including providing effective documentation / record keeping
  • Providing robust challenges to the firm’s senior management where their activities are outside risk appetite, escalating as appropriate
  • Helping to build, safeguard and uphold the reputation of NWM across relevant stakeholders: investors, press, politicians, public, staff, clients, with specific focus on the firm’s regulators
  • Leading, managing and developing the APAC NWM F&RS & T&FS Compliance and Conduct coverage to ensure it is appropriately resourced and able to meet the needs of NWM
  • Helping to manage Hong Kong Compliance & Conduct, with deputised duties in liaising with HK regulators
  • Complying with Our Code, all relevant NWM and RBS policies, ‘How we manage RBS’, and if applicable ‘How we manage our Business’, and deliver against all relevant statutory, regulatory, supervisory and legal obligations

Three Lines of Defence Risk Management

  • Support and help develop the conduct risk and control mechanisms for F&RS & T&FS businesses to use to discharge its responsibilities, independently overseeing and challenging effective management of conduct risks and controls within agreed risk appetites
  • Provide expert support, advice and escalation to leaders and the business on conduct risk management
  • This role also has standard accountabilities for management & supervision within their own department

The skills you'll need

  • Evidence of strong leadership acumen, people management and relationship skills across large teams
  • Detailed knowledge of financial institutions business strategy, market and products
  • In depth understanding of regulatory compliance and conduct risk issues and regulatory framework
  • Technical skills and experience in providing regulatory advice on F&RS private side set-up and supervision, corporate coverage advisory and HK country compliance would be essential
  • Fluent spoken and written Cantonese, traditional Chinese and English.  Spoken and written Mandarin would be beneficial
  • Proficiency and experience in liaising with HK regulators, including without limitation, HKMA and SFC
  • Proven track record of contributing to Conduct Risk assessments
  • Proven track record in dealing with diverse geographic footprint
  • Ability to communicate and influence at executive level internally and externally with regulators, trade associations and peer external organisations
  • Proven ability to think strategically and to translate concepts into effective processes
  • Highly developed creative skills to resolve complex problems and/or identify alternatives where established procedures may not exist
  • Display behaviours in line with People Capabilities

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under the Certified Regime (CR) of the Individual Accountability Regime (IAR) and is subject to enhanced pre-employment screening. This means if your application is successful, you’ll need to satisfy several background checks before you can start working with us. These will include a full credit check, a criminal record check and personal, financial and social conduct assessment.

You can find out more about IAR by visiting the Bank of England website and searching for "Individual Accountability Regime".