Hong Kong Operations - Vice President

Hong Kong, Hong Kong
Ref: 91154 Contract: Full-Time Posted: 03/07/19 Closes: 17/07/19

Join Natwest Markets in Hong Kong as an Operations Vice President

Purpose of Role

  • This role will be part of the Operations team responsible for performing function support for various cross asset classes
  • Provides coverage for clients and supports NWM PLC Singapore, Hong Kong and  London
  • Maintains the supervisory and assurance oversight between the business and COO
  • Role functions include  managing  HK legacy activities , SME liaison facing between clients and business 
  • This role will also provide the local regulator the required point of contact for operations activities

Scope of Role

  • Responsible  for participating in the Annual Industry drills and test conducted by the HK Central Bank
  • Responsible for providing Operations expertise and support to other teams in HK and offshore branches
  • Co-ordinate cross-departmental collaboration and participate in local and global projects with a good understanding of HK Regulatory and Industry requirements
  • Ability to escalate issues timely and promptly and represent the team in local and global Risk forums
  • Represent  Operations in HK Central Bank’s initiated industry forums  eg, CHATS, FPS, ISO20022
  • Implement any improvements relating to business processes and client experience 
  • Be the single point of contact for local regulator and clients in any escalations
  • Join business representatives in key client meetings to provide support and guidance in operational  related matters
  • Provide operational inputs and deliver on any regulatory related queries and surveys

Essential experience

  • Experienced individual with a strong understanding of various products, as well as the full trade lifecycle of a transaction.
  • Detailed knowledge of front to back process required to maintain stable and controlled trade environment that includes Post Trade, Funding and Trade Reporting
  • Understanding of control processes and operational risk management
  • Strong awareness of Industry initiatives across North Asia markets
  • Good Industrial knowledge of ISDA and SWIFT
  • Strong Analytical, Negotiation and Influencing skills
  • Fluent in Chinese & English 
  • Vice President with at least 3-5 years experience

Technical competence

  • Able to proactively identify and resolve issues with minimum supervision
  • Positive  attitude  and willing to learn and work as a regional team
  • High level of accuracy and attention to detail
  • Ability to operate in a dynamic and fast paced environment of growth and change
  • An effective communicator, enthusiastic and motivated and passionate about process improvements
  • The ability to bring previous experience into the team to help solve specific problems as well as improve processes and efficiency
  • Able to build and maintain networks internally and externally across various management levels


At NatWest Markets we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under the Certified Regime (CR) of the Individual Accountability Regime (IAR) and is subject to enhanced pre-employment screening. This means if your application is successful, you’ll need to satisfy several background checks before you can start working with us. These will include a full credit check, a criminal record check and personal, financial and social conduct assessment.

You can find out more about IAR by visiting the Bank of England website and searching for "Individual Accountability Regime".